You'll get:

• TouchMe MIDI controller
• USB cable + 2 alligator clips (for example, you can play on the water with them)
• Envelope for storage
• Tutorials from our team. We are constantly developing the product and releasing videos! Here is an example - how to play to a beat
• Responsive online support from our team

How it works:
All you need is a computer, our device and your body. Trust us, it is super easy - no music knowledge needed.
As the area of touch and intensity changes, the music notes change as well. Pick any sound you like, and even choose a scale and root note to play in for a more tonal approach!

You can connect TouchMe not only to a person, but also to water, or any object that can conduct electricity. There are two alligator clips included for this purpose specifically.

Q: What payments do you accept?
A: PayPal or credit card. We accept payments by Visa, Mastercard, Maestro, JCB, Diners Club, American Express.

Q: What if I see prices in rubles?
A: For some users local currency converter doesn't work. We use Rubles as our store currency. Not to worry, the price is the same as you see, just displayed in a different currency.

Q: How long does the delivery take?
A: It currently takes 3-8 weeks after shipment. We usually ship devices during 2-3 business days after each order (excluding holidays). You will receive automatic email updates at each stage of your order's journey. Please note that the delivery time is affected by customs and local postal services. There may also be delays due to COVID-19.

Q: Where do you ship from?
A: Currently we ship from Russia, but we plan to ship from other countries very soon.

Q: What if I'm having trouble with payment or delivery?
A: Please contact us on support@playtronica.com, we will help you out. We can solve your problem faster if you send a screenshot with the problem.

30 Day Return Policy – Unused Products Only
Returns are only accepted within 30 days of the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

90 Day Exchange Policy – Defective Products Only
If you believe you have a defective product, please contact us at support@playtronica.com

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Q: What is the difference between Playtron and TouchMe?
A: TouchMe is designed for two objects, for example two people. When the intensity (area) of the touch changes, the pitch of the note changes. You can choose the key and frets to adjust to the composition.
Playtron is designed to play on 16 objects, each has its own note, which does not change depending on the touch. This way you can make a music keyboard from any conductive objects.

Q: Does it work with phone/tablet?
A: IOS: Yes, with a Lightning to USB Camera Adapter and musical app, like GarageBand.
Android: Use standard USB adapter. We like to use Caustic app, but you can always choose your favourite app.

Q: How to make TouchMe more musical?
A: First of all as any instrument it requires skill and practice. Circle buttons let you change the scale and it's note - major, minor, chromatic, dorian, mix, lydian, wholetone, minBlues, majBlues, minPen, majPen and dim. The light on the device would change, guiding you. If you want to go further, watch this, this and this.

Q: What if I still don't understand how it works?
A: Just message us, we're happy to chat with you.